Our new banking app puts the highest priority on security and usability. It will fit seamlessly into your life and into your hands.

Existing mobile app users will need to download the new app on September 19th
  • Secure for worry-free transactions
    Manage funds, check your balances, or pay your bills with the new app.
  • Convenient for your busy schedule
    Your money is at your fingertips, whether at home, at work, or on the go.
  • Easy to use for everyone
    The new app is intuitive and clear, no matter your level of comfort with technology.

To download the new App:

  • APPLE USERS: Click on the App Store icon at right, or head on over the iTunes App Store on your device and search for “SMFCU” (without quotes) to download the app.
  • ANDROID USERS: Click on the Google play icon at right, or visit the Google Play store and search for “SMFCU” (without quotes) to download the app.

*You may be charged access fees depending on your wireless service plan. Check with your mobile service provider for details on specific fees and charges.

Frequently Asked Questions

What does the login error message, “Unable to validate your information…” mean?
If you encounter this type of message it could mean you need to reset your password. To do this, click on the “Forgot Password” link from the login page on the mobile app or from online banking. You can also contact Member Services at at 952-445-0888 or memberservices@southmet.com.

How do I enable Fingerprint or Touch ID/Face ID login credentials?
You can do this from the login page or from within the app. Once logged in, select “More” from the menu. Select Fingerprint or Touch ID/Face ID and tap the button to enable.

 How do I deposit a check through the mobile app?
Endorse the back of the check with your signature and “South Metro FCU Mobile Deposit”. Select the “Deposit” tab in the app’s menu. Select “Deposit Check” then follow the app instructions.
**If you receive a message indicating that this feature is currently not available you will need to contact Member Services at 952-445-0888 or memberservices@southmet.com.

How do I start using the new Bill Pay feature in the app?
Before using the new bill pay feature on the app you will need to accept the terms and conditions for bill pay. To do this, login to online banking using a computer. Go to the “Payments” tab and click “Pay your bills”. You will then need to accept all the terms and conditions for bill pay. Once accepted, you will able to use the feature from within the app.

For more answers for frequently asked questions visit our website or contact Member Services at 952-445-0888 or memberservices@southmet.com.

Downloadable Cheat Sheets for Mobile Banking Services

Get there. Start here.

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Routing #: 091981646  |  NMLS ID # 1059389

WEBSITE ACCESSIBILITY NOTICE
We at South Metro Federal Credit Union are committed to the digital inclusion and providing a website that is accessible to the widest possible audience in accordance with certain standards and guidelines. We are striving consistently to conform to WCAG 2.0 Level AA of accessibility. If you run into any barriers, please reach out to us at 952-445-0888 or MemberServices@SouthMet.com.

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