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MetNet-24 offers
online Bill Payment
- any time day or night - for free!
SMFCU Bill Payment offers you paper-free convenience and the ability to view and pay bills using your personal computer when you want, 7 days a week, 24 hours a day.
An almost unlimited database of payees is included for easy access of payee information including payment history. Bill Payment allows you to schedule one-time payments and recurring payments.
If you sign up today, your first three months are free! After that there’s a low $3.99 monthly cost. Just log on to your account and click on the bill pay icon to learn more.
What bills can I pay using Bill Payment?
Members may pay practically anyone using SMFCU Bill Payment: charge accounts, utilities, auto loans, even their
doctor or daycare center. There are, however, organizations that will not accept payments via internet bill payment,
such as the IRS and other taxing entities, court directed or government related payments.
How do I sign up for SMFCU Bill Payment?
There are two ways for you to sign-up: the first way is via the Electronic Bill Payment Registration feature on the SMFCU website or by submitting a sign-up application to the bill payment vendor via U.S. Mail.
How long does it take to become a new SMFCU Bill Payment user?
Setting up takes 5 to 7 business days from the time the sign-up form is received by the bill payment vendor. User guides and personal security codes are generated the day after your account is made active.
When is SMFCU Bill Payment available?
Payments can be scheduled 24 hours a day, 7 days a week. Payments scheduled on a Saturday, Sunday, or holiday will be debited from the account the next business day.
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How many days does it take for a payment to reach the payee?
Payment processing takes 3 to 5 working days. The main variable in
processing time is whether the payee accepts electronic Bill Payment or
requires a physical check. You must allow 3 business days for electronic
payments to be received and 5 business days for checks to be received.
What happens if there are non-sufficient funds (NSF)?
If there are non-sufficient funds, the debit will be returned to the
bill payment vendor via banking channels. The ACH return will prompt the
system to block the account, preventing the Member from making more
payments until the NSF is resolved. Any recurring future dated payments
scheduled for release during the time the account is blocked will not be
sent.
How long does it take for bills to get paid?
Check payments are mailed from Minneapolis, which is central to most
mailing points in the U.S. Our vendor requires 5 business days for check
payment and 3 business days for electronic payments to reach their
destination, however the majority of electronic payments post within 48
hours.
How is the payment deducted from my account?
By direct ACH debit through the Federal Reserve banking channels. SMFCU
uses the ACH format to identify the payees name so the customer can
recognize it on their monthly statement.
When is my account debited?
Funds are withdrawn from your account within 1 or 2 days of scheduled
payment. The debit will be shown in the account’s transaction detail.
Can SMFCU Bill Payment be used outside the U.S.?
Yes. Pay bills from outside the U.S., but only if the system uses a
compatible browser. Payments may only be debited from U.S. bank accounts
and may only be made to payees inside the U.S.
What do payees actually receive?
Electronic payees receive payment information in an electronic format
that credits their account. Non-electronic merchants or individual
payees receive a laser-printed paper check sent through the U.S. Postal
Service.
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