Privacy Statement

At South Metro Federal Credit Union ("South Metro"), we know how important personal privacy is to you. Because of our interest in protecting your privacy, we have adopted the following privacy principles, continuing our commitment to you, our valued members: 

1. Recognition of Your Expectation of Privacy. We recognize that you expect privacy and security for your personal and financial affairs. We understand the need to safeguard our sensitive information about you that you have entrusted to us. We maintain standards and procedures designed to prevent misuse of this information.
   
2. Our Collection, Retention, and Use of Information about You. We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.  
   
3. Our Maintenance of Accurate Information. We have procedures to help assure that your financial information is accurate, current, and complete in accordance with commercial standards. We also have procedures to respond to your requests to correct inaccurate information in a timely manner. While some of these procedures are required by federal or state law, we have implemented additional procedures to maintain accurate, current, and complete financial information, including processes to update information and remove old information.
   
4. Limiting Employee Access to Information. We have procedures that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and our policies on ethics.
   
5. Security Procedures to Protect Information. We maintain security standards and procedures to help prevent unauthorized access to confidential information about you. We update and test our technology to improve the protection of our information about you and to assure the integrity of our information.
   
6. Restrictions on Disclosing Information to Third Parties. We do not reveal specific information about your accounts or other personally identifiable data to third parties unless: (1) you request or authorize it; (2) the information is provided to help complete a transaction initiated by you; (3) the information is provided to a reputable credit bureau or similar information reporting agency; or (4) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to third parties for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those parties. 
   
7. Maintaining Your Privacy in Business Relationships with Third Parties.  Sometimes it is necessary to provide personally identifiable information about you to a third party, such as to a vendor or service company that we hire to prepare your account statements or to provide support or services for one or more of our products. These vendors and service companies agree to safeguard our confidential information about you and your products and services with us and must abide by applicable law.
   
8. External Links Disclaimer. This web site contains links to other web sites that are not owned or operated by South Metro. These links are provided as a service to our South Metro members. South Metro is not responsible for the availability or the content of these sites. Privacy and security policies of third party sites may differ from those of South Metro. 
   This Privacy Statement applies to individual South Metro members. South Metro reserves the right to change this Privacy Statement at any time.

© 2006 South Metro Federal Credit Union. All Rights Reserved.